In our Stars of the Accelerator series, we explore the transformation journey of the participants in the Leadapreneur Accelerator.
Data breaches are increasingly making headlines. Before disclosing private information, consumers want the assurance that their Personal Identifiable Information (PII) will be safe. In this climate of distrust and uncertainty over data privacy, banker Anna saw an opportunity to bring peace of mind to clients. Her innovative project would allow the bank to make data more secure and ensure compliance with bank policies.
Anna’s idea is to harness the power of technology to automate certain tasks such as:
- Auto-truncating historical email content. This eliminates the risk of any tampering of emails.
- Making email attachments secure by a system-level validation process.
- Masking customer account numbers in email correspondence for extra privacy.
This automation system will ensure zero errors and eliminate PII non-compliance. Anna’s target is nothing short of ambitious: 100% security compliance. The project will save an estimated amount of RM49k per year!
Along with the incredible amount of savings, Anna’s goals are extraordinary:
-Zero penalties from the central bank since compliance breaches will be eliminated.
-Zero legal action taken by clients.
-Maintain the bank’s excellent reputation.
The main challenge was to obtain consensus among stakeholders on the technical solutions. Anna stayed focused, determined and patient. She eventually obtained mutual agreement by actively engaging with the stakeholders and giving it her all.
Anna believes that automation will be beneficial for her colleagues and herself. Penalties, legal action and human error, take a toll on employee morale. This project will motivate staff to increase their productivity and free their time to focus on high value activities.
The Accelerator inspired Anna to overcome the fear of rejection. She discovered that she is capable of courage and persistence. She pushed her limits and is now on a path towards living an extraordinary life. Her motto is “ Above and beyond.”
Congratulations Anna in becoming a Star Of The Accelerator!